2.5 stars. Generally, the examples are way too busy for my tastes (I think they are trying to sell more products.) Good basic ideas and layouts for beginners. Offers lots of encouragement. Covers everything from fonts to cropping to creating your work space to embellishments to album ideas. As a long time scrapbooker, I found it was NOT made easy, simply because there was so much in it.
Doodles, photos, sketches, paintings, oh my! Journals are more free-form and try to capture the essence of the moment without being too precious about it. Perfectionists need not apply here. Let yourself relax (it’s ok to do this while on vacation AND when you return to real life) and let your mind and hand wander across your journal. You can create vintage looks with old magazines or glue, too.
I have called monthly. Customer Service has been very polite but completely unable to do anything. They were "overwhelmed" with orders. They are currently processing orders from the first day of ordering-- but my order number is 200 higher than  the batch they are currently processing. Since it has taken three months to get this far, they understandably cannot predict when mine will be processed. (Sarcasm intended.)  
For example, college women around the turn of the century used scrapbooks extensively to construct representations of their everyday life as students. Without photograph albums to provide images of these life events, students created unique representations through scrapbooks in order to illustrate their lives using ephemera and memorabilia. A guest list or group of visiting cards might represent a young woman’s visit to a party. A playbill and ticket stub might serve as reminders of a trip to New York to see a Broadway show. Solid objects such as plants, silverware, or small trinkets were also used when further visual representation was needed.
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