They curently do not charge your credit card until it is being packaged for shipping.  They don't hide anything.  "it ships when it ships."  They announce this all the time, especially when they are coming up to their busy times of year.  I can't imagine how many orders they get during her big event times of the year mentioned above.  Must be in the thousands.
People who are complaining are probably not watching Stacey's YouTube videos, or are simply not understanding that "It ships when it ships" is the bottom line. They tell you truthfully , upfront so you have a chance to make the decision to purchase, so I feel it's very unfair to then get upset when your purchase doesn't arrive in a time frame that you decided would be acceptable in your own mind.

Jump up ^ Sensational Page Ideas for Scrapbooks. Cincinnati, OH: Memory Makers. 2004. p. 31. ISBN 1-892127-49-0. Your hands should be clean and oil free when handling photographs and documents. Oil and dirt can rub off your fingers and onto the documents and photos causing damage and deterioration. Using a pair of inexpensive photography cotton gloves will help keep oily fingerprints from causing long-term damage.
Doodles, photos, sketches, paintings, oh my! Journals are more free-form and try to capture the essence of the moment without being too precious about it. Perfectionists need not apply here. Let yourself relax (it’s ok to do this while on vacation AND when you return to real life) and let your mind and hand wander across your journal. You can create vintage looks with old magazines or glue, too.
Basic materials include background papers (including printed and cardstock paper), photo corner mounts (or other means of mounting photos such as adhesive dots, photo mounting tape, or acid-free glue), scissors, a paper trimmer or cutting tool, art pens, archival pens for journaling, and mounting glues (like thermo-tac). More elaborate designs require more specialized tools such as die cut templates, rubber stamps, craft punches, stencils, inking tools, eyelet setters, heat embossing tools and personal die cut machines. A lot of time people who enjoy scrapbooking will create their own background papers by using the tools mentioned along with "fancy" textured scissors.
Includes 79 clear totes! 13 clear zipper velcro pouches. 3 wood drawers. 7 shelves with acrylic guards. 2 optional metal rods for ribbons, washi tape, or small punches. 6 large hooks. 3  storage pockets. Cutout for electrical cords. 12 caster wheels to allow unit to glide across (most*) flooring. Fold out table and additional storage underneath.        
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For anyone still a little intimidated by the scrapbooking craze, Scrapbooking Made Easy is the best place to start. At its core is the notion that even the simplest pages will make for treausred family heirlooms. From that, it's only a matter of applying the basic techniques in a step-by-step process, starting with quick ways to enhance layouts, and gradually moving on to ...more
Fabulous store! They carry a ton of products; dies, stamps, paper, ribbon, gelatos , copics, watercolors, etc. if you need it they probably have it. The store is laid out very well and each product displayed well. Some are grouped well together in project ideas. The staff is extremely knowledgeable, kind and helpful. The products are priced very well.  Parking is pretty easy but the parking lot does have a bit of seedy element to it.
 Hmmmm.)   When I emailed, I get a reply saying that they are behind on their orders and stuff like that.  It's two Stamping Bella stamp sets and they don't carry this brand any where else, except of course the actual company.  I am so used to my orders coming within days to, at most, a week or two, but this is way too long.  I'm not too far away from the store, but they don't have these particular stamps in their store.  :-/
I make a point to order the really good deals with no expectation of delivery dates (as Stacey says all the time, it ships when it ships), which I know can really put some people off. I look at it like this: "I may have to wait a while to get some items, but once I have it, I'm happy with my purchase and will many times have something that I couldn't get for the great price anywhere else". Also, I don't order something thinking that I will need it for a certain project trying to tell myself that it should be here in time. There are plenty of other things to purchase all over the internet for those projects!
Are you spending too much time or money on your layouts? Do you feel uninspired or uncreative? Whether you are new to scrapbooking or a long-time veteran, these obstacles can be the source of unending frustration! We believe that the key to finding joy in the journey from concept to completion is simplicity. We’d like to introduce you to a system that utilizes the power of simplicity to overcome the most common frustrations that we face as scrapbookers, regardless of our level of expertise.
I got a little claustrophobic once when I went on a Saturday, (although my doctor called it an anxiety attack, when the same symptoms occured a couple years ago where I used to work!) so i avoid going on Saturdays.  I found out it was probably coupon day or the anniversary sale or something when I went, so oh well, no coupons for me.  Avoiding saturdays there from now on, might be a good idea for me.
A friend and I went to this store in August 2013 and I ordered a $ 9 stamp set and she ordered a Halloween die for less then $10.  The store sale was 20% off entire store. My friend grabbed the last stamp "My Favorite Things a la modes Fight like a Girl" and so I paid for it and Stacey said she would still give us the 20% off and ship both our orders to us free since they were out of stock on these items.  I gave her my address to mail both items to save her shipping costs.
I have been buying from Stacey since I found her about three years ago.  I love her video classes and she is so real you can't help but love her.  The only reason I didn't give this review 5 stars is because of the shipping times.  Yes!!! She means it ship when it ships. She tells you up front so don't grow impatient.  You will get your stuff and you will be happy with it.  I ordered from the last big sale (July 16, 2016) and still haven't gotten my product.  The thing is....you can't get the SMS products anywhere else.  Her products are exclusive and really good and the prices are fair.  She tries to give you as much for your money as she possibly can.  She really cares.  I have never been to the store (it is on my bucket list) but I have learned so much from her.  All I can say is that the SMS products are yummy and she is so cute and the SMS team is doing the best they can.  Have some patience - it's hard I know but it will be well worth it!
People who are complaining are probably not watching Stacey's YouTube videos, or are simply not understanding that "It ships when it ships" is the bottom line. They tell you truthfully , upfront so you have a chance to make the decision to purchase, so I feel it's very unfair to then get upset when your purchase doesn't arrive in a time frame that you decided would be acceptable in your own mind.

Page trimmers allow you to cut paper cleanly and precisely. Use a page trimmer when you need to cut cardstock, patterned paper, or pictures to fit neatly into your album. You can save time by stacking multiple pages in your trimmer and cutting them simultaneously. For smaller cutting tasks, use a sturdy pair of scissors. Long-bladed scissors are helpful for quick cutting jobs that require flexibility, such as cutting out letters or tricky shapes. Scissors are also handy for cutting scrapbook embellishments like ribbons and stamps.

One of the key components of modern scrapbooking is the archival quality of the supplies. Designed to preserve photographs and journaling in their original state, materials encouraged by most serious scrapbookers are of a higher quality than those of many typical photo albums commercially available. Scrappers insist on acid-free, lignin-free papers, stamp ink, and embossing powder. They also use pigment-based inks, which are fade resistant, colorfast, and often waterproof. Many scrappers use buffered paper, which will protect photos from acid in memorabilia used in the scrapbook. Older "magnetic" albums are not acid-free and thus cause damage to the photos and memorabilia included in them. Gloves, too, are used to protect photos from the oil on hands.[23]
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