I have been buying from Stacey since I found her about three years ago. I love her video classes and she is so real you can't help but love her. The only reason I didn't give this review 5 stars is because of the shipping times. Yes!!! She means it ship when it ships. She tells you up front so don't grow impatient. You will get your stuff and you will be happy with it. I ordered from the last big sale (July 16, 2016) and still haven't gotten my product. The thing is....you can't get the SMS products anywhere else. Her products are exclusive and really good and the prices are fair. She tries to give you as much for your money as she possibly can. She really cares. I have never been to the store (it is on my bucket list) but I have learned so much from her. All I can say is that the SMS products are yummy and she is so cute and the SMS team is doing the best they can. Have some patience - it's hard I know but it will be well worth it!
People who are complaining are probably not watching Stacey's YouTube videos, or are simply not understanding that "It ships when it ships" is the bottom line. They tell you truthfully , upfront so you have a chance to make the decision to purchase, so I feel it's very unfair to then get upset when your purchase doesn't arrive in a time frame that you decided would be acceptable in your own mind.
They have been updating their systems and hiring new employees, but in order to continue giving the deep discounts to their customers and still be profitable, they can't go hiring hundreds of employees to manage all their orders or spend tens of thousands on a better system. They offer free shipping on most items with a $50 or more order. There are a few items that weigh so much they cannot offer free shipping. With each new change that has been implemented, there have been improvements on shipping times. They are doing what they can and eventually they will find that formula that works best to reduce ship times to the best they possibly can. It's all a matter of finding those solutions. The owners of this store really want the best for their customers which is why they work so hard to get amazing products at amazing prices.
Yes lots of product but don't be in a hurry for orders. I received order today of order placed ONE YEAR AGO on July 18, 2016. And it wasn't complete because one item had been "discontinued". I don't believe it for a minute. If been asking and asking and was told it ships when it ships. I asked again on 17th and low and behold they found only part of my order in the sinkhole of orders. Might have lots of good product but if going to have sales be sure to have staff to ship orders before you start yet ANOTHER sale.
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