I make a point to order the really good deals with no expectation of delivery dates (as Stacey says all the time, it ships when it ships), which I know can really put some people off. I look at it like this: "I may have to wait a while to get some items, but once I have it, I'm happy with my purchase and will many times have something that I couldn't get for the great price anywhere else". Also, I don't order something thinking that I will need it for a certain project trying to tell myself that it should be here in time. There are plenty of other things to purchase all over the internet for those projects!

I have called monthly. Customer Service has been very polite but completely unable to do anything. They were "overwhelmed" with orders. They are currently processing orders from the first day of ordering-- but my order number is 200 higher than  the batch they are currently processing. Since it has taken three months to get this far, they understandably cannot predict when mine will be processed. (Sarcasm intended.)  
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Yes lots of product but don't be in a hurry for orders. I received order today of order placed ONE YEAR AGO on July 18, 2016. And it wasn't complete because one item had been "discontinued". I don't believe it for a minute. If been asking and asking and was told it ships when it ships. I asked again on 17th and low and behold they found only part of my order in the sinkhole of orders. Might have lots of good product but if going to have sales be sure to have staff to ship orders before you start yet ANOTHER sale.
I have been buying from Stacey since I found her about three years ago.  I love her video classes and she is so real you can't help but love her.  The only reason I didn't give this review 5 stars is because of the shipping times.  Yes!!! She means it ship when it ships. She tells you up front so don't grow impatient.  You will get your stuff and you will be happy with it.  I ordered from the last big sale (July 16, 2016) and still haven't gotten my product.  The thing is....you can't get the SMS products anywhere else.  Her products are exclusive and really good and the prices are fair.  She tries to give you as much for your money as she possibly can.  She really cares.  I have never been to the store (it is on my bucket list) but I have learned so much from her.  All I can say is that the SMS products are yummy and she is so cute and the SMS team is doing the best they can.  Have some patience - it's hard I know but it will be well worth it!

I have been buying from Stacey since I found her about three years ago.  I love her video classes and she is so real you can't help but love her.  The only reason I didn't give this review 5 stars is because of the shipping times.  Yes!!! She means it ship when it ships. She tells you up front so don't grow impatient.  You will get your stuff and you will be happy with it.  I ordered from the last big sale (July 16, 2016) and still haven't gotten my product.  The thing is....you can't get the SMS products anywhere else.  Her products are exclusive and really good and the prices are fair.  She tries to give you as much for your money as she possibly can.  She really cares.  I have never been to the store (it is on my bucket list) but I have learned so much from her.  All I can say is that the SMS products are yummy and she is so cute and the SMS team is doing the best they can.  Have some patience - it's hard I know but it will be well worth it!
Because I can't figure out how to edit my 10/15/14 review: My mid-July order arrived in November-- just short of FOUR MONTHS. I stay by my review, and agree with the reviewer that you shouldn't order something you need for a specific purpose or by a specific date. I ordered things for Halloween and fall craft fairs (thinking no guaranteed shipping would still get it to me in, say, two months) and ended up having to order a couple of things elsewhere! I will need to ebay the duplicates. Any savings I had disappeared. This store has the latest and greatest, but by the time you get it.... the stuff is no longer the "latest!" I will continue to visit when possible, but I will order elsewhere.
Doodles, photos, sketches, paintings, oh my! Journals are more free-form and try to capture the essence of the moment without being too precious about it. Perfectionists need not apply here. Let yourself relax (it’s ok to do this while on vacation AND when you return to real life) and let your mind and hand wander across your journal. You can create vintage looks with old magazines or glue, too.
People who are complaining are probably not watching Stacey's YouTube videos, or are simply not understanding that "It ships when it ships" is the bottom line. They tell you truthfully , upfront so you have a chance to make the decision to purchase, so I feel it's very unfair to then get upset when your purchase doesn't arrive in a time frame that you decided would be acceptable in your own mind.
I have two orders pending with this company. One placed 6/3/17 and the next placed 7/8/17. Both show "awaiting fulfillment ". When I emailed asking the status I got a reply stating they are behind and I can call and cancel the order if I wish. I want the supplies so I won't cancel YET!! My credit card has been charged for both orders. I can assure you I will NOT order from this company again. Even though their prices may be slightly lower than other companies waiting this long for delivery takes away the advantage of the lower prices. Over all I am EXTREMELY Disappointed.
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2.5 stars. Generally, the examples are way too busy for my tastes (I think they are trying to sell more products.) Good basic ideas and layouts for beginners. Offers lots of encouragement. Covers everything from fonts to cropping to creating your work space to embellishments to album ideas. As a long time scrapbooker, I found it was NOT made easy, simply because there was so much in it.
Old scrapbooks tended to have photos mounted with photomounting corners and perhaps notations of who was in a photo or where and when it was taken. They often included bits of memorabilia like newspaper clippings, letters, etc. An early known American scrapbooker and inventor of scrapbooking supplies was Mark Twain. Twain carried scrapbooks on his travels as he collected souvenirs, clippings and pictures.[8][9][10]
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