I have called monthly. Customer Service has been very polite but completely unable to do anything. They were "overwhelmed" with orders. They are currently processing orders from the first day of ordering-- but my order number is 200 higher than  the batch they are currently processing. Since it has taken three months to get this far, they understandably cannot predict when mine will be processed. (Sarcasm intended.)  
Please come into our online store and feel free to shop around. Take a look at our monthly specials as well as our already low low prices. Because we are strictly online we are able to keep our prices below the competition. We have scrapbooking stickers, tools, paper, die cuts, eyelets, buttons, stamps, stamp pads, and many other items. We carry over 100 brand names such as Jolee's, Sandylion, Soft Spoken, Pebbles Inc., EK Success, Provo Craft, Making Memories, Kaisercraft, Darice, K & Company, DaisyD, Spellbinders and many more.

Our Designer Templates were designed to help you take advantage of that stack of paper that you’ve probably been hanging on to. They are a simple, back-to-basics tool for cutting universally appealing shapes out of your paper that will result in gorgeous scrapbook layouts in half the time! But that is only one small part of what this product can do for you! Let’s show you what we mean!
A ruler is a must-have item in every scrapbooker's tool kit. You'll find yourself reaching for your ruler on a regular basis to center items on the page and to keep things balanced and well proportioned. This tool will also help you create straight borders when cutting accent paper or photos. As a safeguard, it's a good idea to check your cardstock size with your ruler before buying page protectors. 
My wife goes to SMS quite literally all the time so I suppose you could say I go here all the time. I am not a scrapbook aficionado because I am quite literally "artistically challenged." I own it, I admit it, I don't try to pretend I'm anything I'm not. However, having been in this store as many times as I have with my wife, I feel the need to elaborate more specifically on the things the spouses of scrapbooking people might enjoy: + Clean restroom, always clean. Yes, we notice these things. + Lots of goodies for customers. Who doesn't like candy? + Staff is always super nice and friendly! + Stacy, the owner, is probably one of the nicest, most sincere people I've ever met. + Most important: There is a "husband chair." Suggestions: * Wi-Fi. Husbands like Wi-Fi. (A PlayStation wouldn't hurt either...) Warnings: It can get very crowded, especially when there is a sale--maybe not Costco proportions but crowded nonetheless. They have multiple registers open, and they're pretty efficient about getting people checked out. Cell service can be very spotty in the store. That's not a SMS problem but just be warned that you may not be able to make/receive calls reliably while you're in the store.
For example, for a page of black and white photos, an elegant paper is usually the most suitable paper print. After you have selected a themed paper, you can then go ahead and select a cardstock matt or a coordinating plain paper to frame or mat the photos. It’s important to note that if you have selected the double paged spread, then you can either decide to use two background papers that match or you can select two papers that coordinate.
During the 19th century, scrapbooking was seen as a more involved way to preserve one’s experiences than journaling or other writing-based forms of logging. Printed material such as cheap newspapers, visiting cards, playbills, and pamphlets circulated widely during the 19th century and often became the primary components of peoples’ scrapbooks.[5] The growing volume of ephemera of this kind, parallel to the growth of industrialized society, created a demand for methods of cataloguing and preserving them. This is why scrapbooks devoted solely to cataloguing recipes, coupons, or other lists were also common during this time. Until later in the 19th century, scrapbooks were seen as functional as well as aesthetically pleasing.[6] Several factors, including marketing strategies and technological advancement, contributed to the image of scrapbooking moving further toward the aesthetic plane over the years.
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