I have called monthly. Customer Service has been very polite but completely unable to do anything. They were "overwhelmed" with orders. They are currently processing orders from the first day of ordering-- but my order number is 200 higher than  the batch they are currently processing. Since it has taken three months to get this far, they understandably cannot predict when mine will be processed. (Sarcasm intended.)  

K&Company-Scrapbook Kit: Vacation. Perfectly coordinated to make it easy for you to beautifully showcase your memories! This package contains one 8x8 inch designer scrapbook, ten top-loading pages, twenty designer papers with a different design on each side, 166 die-cut stickers, nine grand adhesions and fifty-four clearly yours stickers. Imported.
2.5 stars. Generally, the examples are way too busy for my tastes (I think they are trying to sell more products.) Good basic ideas and layouts for beginners. Offers lots of encouragement. Covers everything from fonts to cropping to creating your work space to embellishments to album ideas. As a long time scrapbooker, I found it was NOT made easy, simply because there was so much in it.

This book was created by the makers of the Simple Scrapbooks magazine. It's a great resource for people who want to create simple and contemporary scrapbooks. It's well organized and has all kinds of great tips for a beginner scrapbooker and examples to inspire advanced scrapbookers. There are plenty of ideas for scrapbook albums, layouts, journaling, use of colors and patterns, etc. Probably the best scrapbooking book I've read so far.
The following photographs show some of the pages from a "Memorial of Friendship" scrapbook kept by Anne Wagner, a British woman, between 1795 and 1834. She belonged to the same social circle as the poet Percy Bysshe Shelley. Anne Wagner's scrapbook includes pages she created, as well as contributions from friends and relatives. The scrapbook contains handwritten poems, notes left by friends and relatives, and decoupage ephemera like locks of hair, decorative paper clippings, ribbons, and detailed watercolour sketches.
Just like old memories, scrapbook pages often benefit from a few embellishments. There's endless array of arts and crafts decorations available to add spice and pizazz to your journaling. Your options include ribbons, glitter, 3D stickers, and self-adhesive chipboard pieces featuring words or phrases relevant to your theme. In keeping with your personal style and the type of scrapbook you're creating, you can mix and match multiple embellishments to add flair to your story and make your pages pop.
Jump up ^ Sensational Page Ideas for Scrapbooks. Cincinnati, OH: Memory Makers. 2004. p. 31. ISBN 1-892127-49-0. Your hands should be clean and oil free when handling photographs and documents. Oil and dirt can rub off your fingers and onto the documents and photos causing damage and deterioration. Using a pair of inexpensive photography cotton gloves will help keep oily fingerprints from causing long-term damage.

They curently do not charge your credit card until it is being packaged for shipping.  They don't hide anything.  "it ships when it ships."  They announce this all the time, especially when they are coming up to their busy times of year.  I can't imagine how many orders they get during her big event times of the year mentioned above.  Must be in the thousands.

The advent of modern photography began with the first permanent photograph created by Joseph Nicéphore Niépce in 1826.[7] This allowed the average person to begin to incorporate photographs into their scrapbooks. However, books or albums made specifically for showcasing photographs alone were not popularized in the United States until closer to 1860. Before that point, photographs were not thought of as items to be reproduced and shared. Demand for photo albums was spurred on in large part by the growing popularity of the carte de visite, a small photograph distributed in the same manner one might a visiting card.[6]

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