OK, cancel my order. Oh no--they report they "cannot" cancel my order Computer quirk?. (No, this is being done manually. The orders were printed out and are kept in binders. The way you cancel it is to remove the order page from the binder!) Meanwhile, no apologies from the owner, no updates, no "sorry we screwed up by drastically underestimating demand and here's a coupon for you.."
A friend and I went to this store in August 2013 and I ordered a $ 9 stamp set and she ordered a Halloween die for less then $10. The store sale was 20% off entire store. My friend grabbed the last stamp "My Favorite Things a la modes Fight like a Girl" and so I paid for it and Stacey said she would still give us the 20% off and ship both our orders to us free since they were out of stock on these items. I gave her my address to mail both items to save her shipping costs.
I go to SMS on a pretty regular basis because they have a great selection of product, some you might not see anywhere else. They also offer free make and takes, which are surely hard to come by these days especially with the amount of scrap-booking stores closing. Stacey and her staff are very helpful and very nice people. Yes, there are some difficulties with shipping certain items during certain times of the year, but that is because they truly are a Mom and Pop business. They don't have separate departments or a help line because they aren't Amazon, etc. They don't have items whisking by on conveyor belts being packed by hundreds of workers or robots, lol. I make a point to order the really good deals with no expectation of delivery dates (as Stacey says all the time, it ships when it ships), which I know can really put some people off. I look at it like this: "I may have to wait a while to get some items, but once I have it, I'm happy with my purchase and will many times have something that I couldn't get for the great price anywhere else". Also, I don't order something thinking that I will need it for a certain project trying to tell myself that it should be here in time. There are plenty of other things to purchase all over the internet for those projects! People who are complaining are probably not watching Stacey's YouTube videos, or are simply not understanding that "It ships when it ships" is the bottom line. They tell you truthfully , upfront so you have a chance to make the decision to purchase, so I feel it's very unfair to then get upset when your purchase doesn't arrive in a time frame that you decided would be acceptable in your own mind. So, after reading many reviews regarding the shipping....my advise would be just don't order if you have an issue with the shipping policy. There is always someone else out there (like me) who will gladly wait a bit longer knowing that I'm going to get a product that is extremely limited or exclusive to SMS for an exceptional price!! Stacey and her staff work very hard to bring truly exceptional and unique products to their customers, and offer imaginative ideas for using those products!! Patience is a virtue, but if you have none then oh well....your loss!! Just sayin.
For example, college women around the turn of the century used scrapbooks extensively to construct representations of their everyday life as students. Without photograph albums to provide images of these life events, students created unique representations through scrapbooks in order to illustrate their lives using ephemera and memorabilia. A guest list or group of visiting cards might represent a young woman’s visit to a party. A playbill and ticket stub might serve as reminders of a trip to New York to see a Broadway show. Solid objects such as plants, silverware, or small trinkets were also used when further visual representation was needed.