I gave this 3 stars because I've got mixed opinions. One, i have two things on order since the 18th of September 2017. It is now going into week 4, and still haven't gotten the order. (Do they have favorite customers and tend to them first? Hmmmm.) When I emailed, I get a reply saying that they are behind on their orders and stuff like that. It's two Stamping Bella stamp sets and they don't carry this brand any where else, except of course the actual company. I am so used to my orders coming within days to, at most, a week or two, but this is way too long. I'm not too far away from the store, but they don't have these particular stamps in their store. :-/ Two, on the other side of the coin, I've also been in their store! How neat and clean it is! And the people there are oh so friendly, too. And this is the first store I've gone to that has the LAWN FAWN products! And they sell the stamps and dies as a bundle! Don't know if that is a good or bad thing, tho. I actually just got started into rubber stamping and die cutting and stuff. (I have had a Sizzix Big Kick machine for years, and haven't used it much. Finding out that these die cuts that are available with some stamps work with this machine, got me into using it again!) You see, I do cross stitch. But the magazines I get from the bookstore comes from the uk. And two magazines went out of production, so there aren't many cross stitch designs for cards, anymore. So i thought i would try cross stitching designs with rubber stamping (cling/clear, whatever you call it) combined! I got a little claustrophobic once when I went on a Saturday, (although my doctor called it an anxiety attack, when the same symptoms occured a couple years ago where I used to work!) so i avoid going on Saturdays. I found out it was probably coupon day or the anniversary sale or something when I went, so oh well, no coupons for me. Avoiding saturdays there from now on, might be a good idea for me. Also, also on a good note, I've seen a few of Stacey's videos and have learned some things. For instance, now i know the difference between a Sizzix Big Kick and a Sizzix Big Shot! And now i know why I don't see the Big Shot in Joann's or Michael's! (I hear more of the Big Shot than the Big Kick, so I wanted to find out the difference between them.) Anyway, thanks for what you do in the store. Wish your shipping could be a little better, though. Thats why the loss of two stars.
I have two orders pending with this company. One placed 6/3/17 and the next placed 7/8/17. Both show "awaiting fulfillment ". When I emailed asking the status I got a reply stating they are behind and I can call and cancel the order if I wish. I want the supplies so I won't cancel YET!! My credit card has been charged for both orders. I can assure you I will NOT order from this company again. Even though their prices may be slightly lower than other companies waiting this long for delivery takes away the advantage of the lower prices. Over all I am EXTREMELY Disappointed.
Because I can't figure out how to edit my 10/15/14 review: My mid-July order arrived in November-- just short of FOUR MONTHS. I stay by my review, and agree with the reviewer that you shouldn't order something you need for a specific purpose or by a specific date. I ordered things for Halloween and fall craft fairs (thinking no guaranteed shipping would still get it to me in, say, two months) and ended up having to order a couple of things elsewhere! I will need to ebay the duplicates. Any savings I had disappeared. This store has the latest and greatest, but by the time you get it.... the stuff is no longer the "latest!" I will continue to visit when possible, but I will order elsewhere.
Yes lots of product but don't be in a hurry for orders. I received order today of order placed ONE YEAR AGO on July 18, 2016. And it wasn't complete because one item had been "discontinued". I don't believe it for a minute. If been asking and asking and was told it ships when it ships. I asked again on 17th and low and behold they found only part of my order in the sinkhole of orders. Might have lots of good product but if going to have sales be sure to have staff to ship orders before you start yet ANOTHER sale.
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