They have been updating their systems and hiring new employees, but in order to continue giving the deep discounts to their customers and still be profitable, they can't go hiring hundreds of employees to manage all their orders or spend tens of thousands on a better system.  They offer free shipping on most items with a $50 or more order.  There are a few items that weigh so much they cannot offer free shipping.  With each new change that has been implemented, there have been improvements on shipping times.  They are doing what they can and eventually they will find that formula that works best to reduce ship times to the best they possibly can.  It's all a matter of finding those solutions.  The owners of this store really want the best for their customers which is why they work so hard to get amazing products at amazing prices.

My wife goes to SMS quite literally all the time so I suppose you could say I go here all the time. I am not a scrapbook aficionado because I am quite literally "artistically challenged." I own it, I admit it, I don't try to pretend I'm anything I'm not. However, having been in this store as many times as I have with my wife, I feel the need to elaborate more specifically on the things the spouses of scrapbooking people might enjoy: + Clean restroom, always clean. Yes, we notice these things. + Lots of goodies for customers. Who doesn't like candy? + Staff is always super nice and friendly! + Stacy, the owner, is probably one of the nicest, most sincere people I've ever met. + Most important: There is a "husband chair." Suggestions: * Wi-Fi. Husbands like Wi-Fi. (A PlayStation wouldn't hurt either...) Warnings: It can get very crowded, especially when there is a sale--maybe not Costco proportions but crowded nonetheless. They have multiple registers open, and they're pretty efficient about getting people checked out. Cell service can be very spotty in the store. That's not a SMS problem but just be warned that you may not be able to make/receive calls reliably while you're in the store.
I gave this 3 stars because I've got mixed opinions. One, i have two things on order since the 18th of September 2017. It is now going into week 4, and still haven't gotten the order. (Do they have favorite customers and tend to them first? Hmmmm.) When I emailed, I get a reply saying that they are behind on their orders and stuff like that. It's two Stamping Bella stamp sets and they don't carry this brand any where else, except of course the actual company. I am so used to my orders coming within days to, at most, a week or two, but this is way too long. I'm not too far away from the store, but they don't have these particular stamps in their store. :-/ Two, on the other side of the coin, I've also been in their store! How neat and clean it is! And the people there are oh so friendly, too. And this is the first store I've gone to that has the LAWN FAWN products! And they sell the stamps and dies as a bundle! Don't know if that is a good or bad thing, tho. I actually just got started into rubber stamping and die cutting and stuff. (I have had a Sizzix Big Kick machine for years, and haven't used it much. Finding out that these die cuts that are available with some stamps work with this machine, got me into using it again!) You see, I do cross stitch. But the magazines I get from the bookstore comes from the uk. And two magazines went out of production, so there aren't many cross stitch designs for cards, anymore. So i thought i would try cross stitching designs with rubber stamping (cling/clear, whatever you call it) combined! I got a little claustrophobic once when I went on a Saturday, (although my doctor called it an anxiety attack, when the same symptoms occured a couple years ago where I used to work!) so i avoid going on Saturdays. I found out it was probably coupon day or the anniversary sale or something when I went, so oh well, no coupons for me. Avoiding saturdays there from now on, might be a good idea for me. Also, also on a good note, I've seen a few of Stacey's videos and have learned some things. For instance, now i know the difference between a Sizzix Big Kick and a Sizzix Big Shot! And now i know why I don't see the Big Shot in Joann's or Michael's! (I hear more of the Big Shot than the Big Kick, so I wanted to find out the difference between them.) Anyway, thanks for what you do in the store. Wish your shipping could be a little better, though. Thats why the loss of two stars.

I love this store.  The employees and the owner are friendly.  And they have the widest selection of product across many companies I have ever seen.  If they are out, they will order it for you.  Yes online orders do take a while, but you have to understand, they are a mom and pop store that gets so many orders, it is impossible for them to get the orders out as timely as many people would like.  Especially if you order during their super busy times of the year like Shop Hop, Sizzix warehouse sale, Spellbinders warehouse sale, and CHA.  If you need something sooner, go to the store and buy it.  If you can wait and don't need it any time soon, but want it, then place and order.
Please come into our online store and feel free to shop around. Take a look at our monthly specials as well as our already low low prices. Because we are strictly online we are able to keep our prices below the competition. We have scrapbooking stickers, tools, paper, die cuts, eyelets, buttons, stamps, stamp pads, and many other items. We carry over 100 brand names such as Jolee's, Sandylion, Soft Spoken, Pebbles Inc., EK Success, Provo Craft, Making Memories, Kaisercraft, Darice, K & Company, DaisyD, Spellbinders and many more.
Also, also on a good note, I've seen a few of Stacey's videos and have learned some things.  For instance, now i know the difference between a Sizzix Big Kick and a Sizzix Big Shot!  And now i know why I don't see the Big Shot in Joann's or Michael's!  (I hear more of the Big Shot than the Big Kick, so I wanted to find out the difference between them.)
THIS SATURDAY...Yes..I know that it is a week early...Join us for "Keep It Simple Saturday" a FREE event held at the shop starting at 9am. This week we are making darly picture frames using Memento Fireworks Mist, Flowers and more! Have you always wondered about mists? This is YOUR chance to come and play! Ohhh....you will mist your frame and flower to the colors you love most! Should like fun..I think so too!

And don’t worry about cutting a perfect line! A little bit of ink along the edge of each element will hide any blemishes as well as covering up any leftover pencil marks. We also recommend inking your edges as a way to take full advantage of the paper that you’ve chosen to use.Adding ink to each piece will separate the layers of your creation in a way that will highlight the patterns and colors in your paper and add a sense of depth to your layout. To see a demonstration of this step, as well as some tips on cutting, watch this quick video.
Take free video classes from top teachers and designers. Learn how to make beautiful cards, meaningful scrapbook layouts, and other handmade projects. Explore everything from beginning stamping to advanced die cutting and everything else you can imagine. Other sites charge $20 to $40 for similar classes, but Scrapbook.com offers these lessons at no cost.
According to Google Trends, the search terms related to scrapbook and scrapbooking have seen a 70 percent decline since its peak in 2005-2006.[20] However, there is much debate among the community of people who engage in memory keeping about what the decline means for the health and future of the industry as a whole. What seems to be clear is that traditional scrapbooking is once again in a transition period due to many forces including current economic issues, the influence of social media and the ease of digital sharing, and the rejection of the stereotype of traditional scrapbooks being something that is for older women. However, if one takes a closer look, it is easy to see all the ways people continue memory keeping even if it doesn't fall strictly within the definition of traditional scrapbooking as defined here.

Who is ready for this weeks You Tube....Good 'cause here it is! We are featuring Inky Antics HoneyPOP Collection of stamps and honeycomb paper along with Sizzix Movers and Shapers Dies by Tim Holtz and Stephanie Barnard! Sooooo much fun to create with all of these goodies! And...they are a You Tube Yummies...so they are ON SALE in the shop and online! 

Adhesives are literally the glue that keeps your project together. Your options include glue sticks, tape runner, rubber cement, and glue dots. Rubber cement is recommended for bulky, uneven decorations that standard glue can’t quite stick. Non-permanent adhesives are helpful for readjusting photos or patterned paper. For inevitable mistakes, thankfully there’s adhesive remover. Using quality, archival-safe glues will help your masterpiece stay together for years to come. 
Who is ready for this weeks You Tube....Good 'cause here it is! We are featuring Inky Antics HoneyPOP Collection of stamps and honeycomb paper along with Sizzix Movers and Shapers Dies by Tim Holtz and Stephanie Barnard! Sooooo much fun to create with all of these goodies! And...they are a You Tube Yummies...so they are ON SALE in the shop and online! 
I purchased the Beloved Kaleidoscope die collection and absolutely love them.  It took over a month to receive, but well worth the wait!   I called to check on my order by phone and was helped by Claire.  Claire was wonderful and fun to chat with.  Thank you to Stacey for the wonderful Youtube demos, and I will be shopping with you again soon.....hoping to be able to visit the store if I can get hubby to drive me to SoCal.
A ruler is a must-have item in every scrapbooker's tool kit. You'll find yourself reaching for your ruler on a regular basis to center items on the page and to keep things balanced and well proportioned. This tool will also help you create straight borders when cutting accent paper or photos. As a safeguard, it's a good idea to check your cardstock size with your ruler before buying page protectors. 
Jump up ^ Strauss, Robert (2001-09-16). "Getting the Hang of Hanging Out". The New York Times. Retrieved 2007-11-04. From 5 to 10 p.m. on those nights, at least a dozen women gather at the tables in the back room. For $5, the store buys them pizza and soda and they get use of the cutting materials and, of course, buy other stuff. You bring your photos and you get scrapbooking ideas.

I have two orders pending with this company. One placed 6/3/17 and the next placed 7/8/17. Both show "awaiting fulfillment ". When I emailed asking the status I got a reply stating they are behind and I can call and cancel the order if I wish. I want the supplies so I won't cancel YET!! My credit card has been charged for both orders. I can assure you I will NOT order from this company again. Even though their prices may be slightly lower than other companies waiting this long for delivery takes away the advantage of the lower prices. Over all I am EXTREMELY Disappointed.
K&COMPANY-SMASH Blue Folio Bundle. This kit is a packed full of fun items and will help you get a jump on creating your first SMASH project. This package contains one 8x10 inch folio with photo sleeves, one SMASHstick pen and glue, one elastic pen band, seventy sticky notes, one list pad, one wallet folio, two paper clips, eight sticker strips, one roll of tape, one resealable decorative bag. Imported.

While some people prefer the physicality of the actual artifacts they paste onto the pages of books, the digital scrapbooking hobby has grown in popularity in recent years.[25] Some of the advantages include a greater diversity of materials, less environmental impact, cost savings, the ability to share finished pages more readily on the internet, and the use of image editing software to experiment with manipulating page elements in multiple ways without making permanent adjustments.[26] A traditional scrapbook layout may employ a background paper with a torn edge. While a physical page can only be torn once and never restored, a digital paper can be torn and untorn with ease, allowing the scrapbooker to try out different looks without wasting supplies. Some web-based digital scrapbooks include a variety of wallpapers and backgrounds to help the users create a rich visual experience. Each paper, photo, or embellishment exists on its own layer in your document, and you can reposition them at your discretion.[27]
Your scrapbook album is where you'll arrange and store your decorated memories. Choose an album that's an appropriate size and has the right number of pages for the project you're undertaking. The three basic album sizes are 8” x 8”, 8” x 11” and 12” x 12.” Albums are sold in a variety of colors, patterns and materials. Be sure to choose a durable material that will last as long as the items inside. 
I actually just got started into rubber stamping and die cutting and stuff. (I have had a Sizzix Big Kick machine for years, and haven't used it much.  Finding out that these die cuts that are available with some stamps work with this machine, got me into using it again!)  You see, I do cross stitch.  But the magazines I get from the bookstore comes from the uk.  And two magazines went out of production, so there aren't many  cross stitch designs for cards, anymore.  So i thought i would try cross stitching designs with rubber stamping (cling/clear, whatever you call it) combined!

* We also recommend using our WorkBox on hardwood or tile flooring. If using on carpet, you may need to add a solid surface to allow WorkBox wheels to move freely. Opening and closing the WorkBox on carpet may cause added stress on the product. If you have vinyl flooring, check the manufacturing specs to see what it can tolerate as to weight. The WorkBox can be up to 1200 lbs with added craft supplies!
They curently do not charge your credit card until it is being packaged for shipping.  They don't hide anything.  "it ships when it ships."  They announce this all the time, especially when they are coming up to their busy times of year.  I can't imagine how many orders they get during her big event times of the year mentioned above.  Must be in the thousands.

Patterned paper enhances your scrapbooking by effortlessly adding colour, energy, and emotion. You can establish any theme you want for a page by simply gluing your choice of patterned paper on top of your cardstock. Patterned paper is generally sold in packs containing a variety of design options. You can use this paper to create an attractive border for a page or page element like a picture, or use it to cover an entire page.
Basic materials include background papers (including printed and cardstock paper), photo corner mounts (or other means of mounting photos such as adhesive dots, photo mounting tape, or acid-free glue), scissors, a paper trimmer or cutting tool, art pens, archival pens for journaling, and mounting glues (like thermo-tac). More elaborate designs require more specialized tools such as die cut templates, rubber stamps, craft punches, stencils, inking tools, eyelet setters, heat embossing tools and personal die cut machines. A lot of time people who enjoy scrapbooking will create their own background papers by using the tools mentioned along with "fancy" textured scissors.
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