OK, cancel my order. Oh no--they report they "cannot" cancel my order Computer quirk?. (No, this is being done manually. The orders were printed out and are kept in binders. The way you cancel it is to remove the order page from the binder!) Meanwhile, no apologies from the owner, no updates, no "sorry we screwed up by drastically underestimating demand and here's a coupon for you.."
Yes lots of product but don't be in a hurry for orders. I received order today of order placed ONE YEAR AGO on July 18, 2016. And it wasn't complete because one item had been "discontinued". I don't believe it for a minute. If been asking and asking and was told it ships when it ships. I asked again on 17th and low and behold they found only part of my order in the sinkhole of orders. Might have lots of good product but if going to have sales be sure to have staff to ship orders before you start yet ANOTHER sale.
However, I placed an order in July on the first day of a big sale....and I am still waiting for it THREE months later.  I realize the advertising for the sale said that their usual shipping times would not apply during the sale, but three months without specific notice that it would be that long is simply unacceptable. I was waiting for certain items to make merchandise for Fall draft fairs. Well, forget that-- I have had to go out and buy what I needed. (These are all dies that don't get used up. Maybe I will get my money back if I sell t hem on Ebay-- someday.)
I have called monthly. Customer Service has been very polite but completely unable to do anything. They were "overwhelmed" with orders. They are currently processing orders from the first day of ordering-- but my order number is 200 higher than  the batch they are currently processing. Since it has taken three months to get this far, they understandably cannot predict when mine will be processed. (Sarcasm intended.)  
THIS SATURDAY...Yes..I know that it is a week early...Join us for "Keep It Simple Saturday" a FREE event held at the shop starting at 9am. This week we are making darly picture frames using Memento Fireworks Mist, Flowers and more! Have you always wondered about mists? This is YOUR chance to come and play! Ohhh....you will mist your frame and flower to the colors you love most! Should like fun..I think so too!
Please do NOT purchase anything online or order in the store or you may wait over 3 months like me to receive your PAID product!!! A friend and I went to this store in August 2013 and I ordered a $ 9 stamp set and she ordered a Halloween die for less then $10. The store sale was 20% off entire store. My friend grabbed the last stamp "My Favorite Things a la modes Fight like a Girl" and so I paid for it and Stacey said she would still give us the 20% off and ship both our orders to us free since they were out of stock on these items. I gave her my address to mail both items to save her shipping costs. A couple of months went by and I contacted Stacey on her facebook page for the store 12/9/13 inquiring about our product. She told me our order was mailed out late October 2013 and she would contact USPS and if she had to then resend another order and call me to verify my address. I left my address on her facebook page and still have not heard from her as of DECEMBER 14, 2013 !! I filled out a complaint online to the Better Business Bureau. I received a confirmation email from BBB stating she has until January 17, 2014 to respond to this complaint. I read Several complaints on her facebook page about the poor or lack of customer service on prepaid orders, especially online orders never being fulfilled, customers never being contacted on their orders. Stacey's response to one lady was "We are a small Mom and Pop shop...." WOW ! Really! I think it's ridiculous that she continues to have Big sales events, free make and takes every weekend, and people are prepaying for orders either in her store or online and yet we all sit here and wait for our PREPAID merchandise !!! Doesn't matter if a store is big or small...Customer's shouldn't have to wait over 3 months to receive something they already paid for and not one person from her store contact the customer!!!
I purchased the Beloved Kaleidoscope die collection and absolutely love them.  It took over a month to receive, but well worth the wait!   I called to check on my order by phone and was helped by Claire.  Claire was wonderful and fun to chat with.  Thank you to Stacey for the wonderful Youtube demos, and I will be shopping with you again soon.....hoping to be able to visit the store if I can get hubby to drive me to SoCal.
Page trimmers allow you to cut paper cleanly and precisely. Use a page trimmer when you need to cut cardstock, patterned paper, or pictures to fit neatly into your album. You can save time by stacking multiple pages in your trimmer and cutting them simultaneously. For smaller cutting tasks, use a sturdy pair of scissors. Long-bladed scissors are helpful for quick cutting jobs that require flexibility, such as cutting out letters or tricky shapes. Scissors are also handy for cutting scrapbook embellishments like ribbons and stamps.
While some people prefer the physicality of the actual artifacts they paste onto the pages of books, the digital scrapbooking hobby has grown in popularity in recent years.[25] Some of the advantages include a greater diversity of materials, less environmental impact, cost savings, the ability to share finished pages more readily on the internet, and the use of image editing software to experiment with manipulating page elements in multiple ways without making permanent adjustments.[26] A traditional scrapbook layout may employ a background paper with a torn edge. While a physical page can only be torn once and never restored, a digital paper can be torn and untorn with ease, allowing the scrapbooker to try out different looks without wasting supplies. Some web-based digital scrapbooks include a variety of wallpapers and backgrounds to help the users create a rich visual experience. Each paper, photo, or embellishment exists on its own layer in your document, and you can reposition them at your discretion.[27]

The advent of scanners, desktop publishing, page layout programs, and advanced printing options make it relatively easy to create professional-looking layouts in digital form. The internet allows scrapbookers to self-publish their work. Scrapbooks that exist completely in digital image form are referred to as "digital scrapbooks" or "computer scrapbooks".[24]
K&COMPANY-SMASH Blue Folio Bundle. This kit is a packed full of fun items and will help you get a jump on creating your first SMASH project. This package contains one 8x10 inch folio with photo sleeves, one SMASHstick pen and glue, one elastic pen band, seventy sticky notes, one list pad, one wallet folio, two paper clips, eight sticker strips, one roll of tape, one resealable decorative bag. Imported.
I got a little claustrophobic once when I went on a Saturday, (although my doctor called it an anxiety attack, when the same symptoms occured a couple years ago where I used to work!) so i avoid going on Saturdays.  I found out it was probably coupon day or the anniversary sale or something when I went, so oh well, no coupons for me.  Avoiding saturdays there from now on, might be a good idea for me.
According to Google Trends, the search terms related to scrapbook and scrapbooking have seen a 70 percent decline since its peak in 2005-2006.[20] However, there is much debate among the community of people who engage in memory keeping about what the decline means for the health and future of the industry as a whole. What seems to be clear is that traditional scrapbooking is once again in a transition period due to many forces including current economic issues, the influence of social media and the ease of digital sharing, and the rejection of the stereotype of traditional scrapbooks being something that is for older women. However, if one takes a closer look, it is easy to see all the ways people continue memory keeping even if it doesn't fall strictly within the definition of traditional scrapbooking as defined here.
×