Please do NOT purchase anything online or order in the store or you may wait over 3 months like me to receive your PAID product!!! A friend and I went to this store in August 2013 and I ordered a $ 9 stamp set and she ordered a Halloween die for less then $10. The store sale was 20% off entire store. My friend grabbed the last stamp "My Favorite Things a la modes Fight like a Girl" and so I paid for it and Stacey said she would still give us the 20% off and ship both our orders to us free since they were out of stock on these items. I gave her my address to mail both items to save her shipping costs. A couple of months went by and I contacted Stacey on her facebook page for the store 12/9/13 inquiring about our product. She told me our order was mailed out late October 2013 and she would contact USPS and if she had to then resend another order and call me to verify my address. I left my address on her facebook page and still have not heard from her as of DECEMBER 14, 2013 !! I filled out a complaint online to the Better Business Bureau. I received a confirmation email from BBB stating she has until January 17, 2014 to respond to this complaint. I read Several complaints on her facebook page about the poor or lack of customer service on prepaid orders, especially online orders never being fulfilled, customers never being contacted on their orders. Stacey's response to one lady was "We are a small Mom and Pop shop...." WOW ! Really! I think it's ridiculous that she continues to have Big sales events, free make and takes every weekend, and people are prepaying for orders either in her store or online and yet we all sit here and wait for our PREPAID merchandise !!! Doesn't matter if a store is big or small...Customer's shouldn't have to wait over 3 months to receive something they already paid for and not one person from her store contact the customer!!!
Just like old memories, scrapbook pages often benefit from a few embellishments. There's endless array of arts and crafts decorations available to add spice and pizazz to your journaling. Your options include ribbons, glitter, 3D stickers, and self-adhesive chipboard pieces featuring words or phrases relevant to your theme. In keeping with your personal style and the type of scrapbook you're creating, you can mix and match multiple embellishments to add flair to your story and make your pages pop.
I love this store. The employees and the owner are friendly. And they have the widest selection of product across many companies I have ever seen. If they are out, they will order it for you. Yes online orders do take a while, but you have to understand, they are a mom and pop store that gets so many orders, it is impossible for them to get the orders out as timely as many people would like. Especially if you order during their super busy times of the year like Shop Hop, Sizzix warehouse sale, Spellbinders warehouse sale, and CHA. If you need something sooner, go to the store and buy it. If you can wait and don't need it any time soon, but want it, then place and order. They curently do not charge your credit card until it is being packaged for shipping. They don't hide anything. "it ships when it ships." They announce this all the time, especially when they are coming up to their busy times of year. I can't imagine how many orders they get during her big event times of the year mentioned above. Must be in the thousands. With their new site, customers now have the option to pay with paypal when it comes time for your order to be packaged. If you need something now and can't get to the store, order it elsewhere. I hate to send business away from such a great store and such wonderful people, but it is what it is. I only order online what I don't need right away, can't get to the store, and/or when I want to take advantage of the amazing deals they have that you can't get anywhere else. They also carry product you can't get anywhere else at times. I am fortunate enough to be close enough to make the trip to her store when I need to most of the time. They have been updating their systems and hiring new employees, but in order to continue giving the deep discounts to their customers and still be profitable, they can't go hiring hundreds of employees to manage all their orders or spend tens of thousands on a better system. They offer free shipping on most items with a $50 or more order. There are a few items that weigh so much they cannot offer free shipping. With each new change that has been implemented, there have been improvements on shipping times. They are doing what they can and eventually they will find that formula that works best to reduce ship times to the best they possibly can. It's all a matter of finding those solutions. The owners of this store really want the best for their customers which is why they work so hard to get amazing products at amazing prices.
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I have two orders pending with this company. One placed 6/3/17 and the next placed 7/8/17. Both show "awaiting fulfillment ". When I emailed asking the status I got a reply stating they are behind and I can call and cancel the order if I wish. I want the supplies so I won't cancel YET!! My credit card has been charged for both orders. I can assure you I will NOT order from this company again. Even though their prices may be slightly lower than other companies waiting this long for delivery takes away the advantage of the lower prices. Over all I am EXTREMELY Disappointed.
The following photographs show some of the pages from a "Memorial of Friendship" scrapbook kept by Anne Wagner, a British woman, between 1795 and 1834. She belonged to the same social circle as the poet Percy Bysshe Shelley. Anne Wagner's scrapbook includes pages she created, as well as contributions from friends and relatives. The scrapbook contains handwritten poems, notes left by friends and relatives, and decoupage ephemera like locks of hair, decorative paper clippings, ribbons, and detailed watercolour sketches.