OK, cancel my order. Oh no--they report they "cannot" cancel my order Computer quirk?. (No, this is being done manually. The orders were printed out and are kept in binders. The way you cancel it is to remove the order page from the binder!) Meanwhile, no apologies from the owner, no updates, no "sorry we screwed up by drastically underestimating demand and here's a coupon for you.."
I have been buying from Stacey since I found her about three years ago.  I love her video classes and she is so real you can't help but love her.  The only reason I didn't give this review 5 stars is because of the shipping times.  Yes!!! She means it ship when it ships. She tells you up front so don't grow impatient.  You will get your stuff and you will be happy with it.  I ordered from the last big sale (July 16, 2016) and still haven't gotten my product.  The thing is....you can't get the SMS products anywhere else.  Her products are exclusive and really good and the prices are fair.  She tries to give you as much for your money as she possibly can.  She really cares.  I have never been to the store (it is on my bucket list) but I have learned so much from her.  All I can say is that the SMS products are yummy and she is so cute and the SMS team is doing the best they can.  Have some patience - it's hard I know but it will be well worth it!
I placed an order for the Stampendous Houses Mouse kit for October... We shall see how long it takes to be shipped out.. I gave up ordering from them a couple years ago because it took soooooooo long to receive the order... I called today to follow up and hit the same song and dance.. We are a small mom and pop and are shopping out orders from September now.. ugggg I might have them by new years.. Good thing I didn't wanna make Christmas Cards with them.. ( Sarcasm) If you actually read these posts Stacy.. Please please please.. Work on your shipping process... It's soooooo slow..
Whatever theme you've chosen for your scrapbook, you'll need a few essentials to get started. First, you'll need an album and its basic contents: cardstock, patterned paper and page protectors. Next, you need a selection of tools and supplies, including pencils, coloured markers, adhesives, a ruler and a page trimmer. Embellishments are an exciting part of scrapbooking. Your choice of ribbons, glitter or 3D stickers will inject your personality into your scrapbook and make the individual pages stand out. Staying organized is essential: a basic storage system will help keep your mind and workspace tidy so you can focus on being creative and having fun. 
And, for your chance to be a WINNER WINNER CHICKEN DINNER Peep here at SMS let's give DoCrafts Jon, from across the Pond a hearty shout out! Tell him just how much you LOVE their Anita's Foiled Decoupage if you have played with them before! Or...if this is your first time seeing these goodies from DoCrafts, tell him how much you would LOVE to try his foiled decoupage.

Jump up ^ Sensational Page Ideas for Scrapbooks. Cincinnati, OH: Memory Makers. 2004. p. 31. ISBN 1-892127-49-0. Your hands should be clean and oil free when handling photographs and documents. Oil and dirt can rub off your fingers and onto the documents and photos causing damage and deterioration. Using a pair of inexpensive photography cotton gloves will help keep oily fingerprints from causing long-term damage.
Hello Hello Everyone! We have a great class for you today working with a stamp set that you might not know what to do with! It is the most perfect background stamp...ever! But, by just looking at it, it might be more than a bit confusing! So, today, we play! We play with all watercolor pencils. We play with several of these SMS Exclusive Stamp and Die Sets by Stampendous. And we play with an amazing and affordable backgrounds... stamp....ever!

Because I can't figure out how to edit my 10/15/14 review: My mid-July order arrived in November-- just short of FOUR MONTHS. I stay by my review, and agree with the reviewer that you shouldn't order something you need for a specific purpose or by a specific date. I ordered things for Halloween and fall craft fairs (thinking no guaranteed shipping would still get it to me in, say, two months) and ended up having to order a couple of things elsewhere! I will need to ebay the duplicates. Any savings I had disappeared. This store has the latest and greatest, but by the time you get it.... the stuff is no longer the "latest!" I will continue to visit when possible, but I will order elsewhere.
I go to SMS on a pretty regular basis because they have a great selection of product, some you might not see anywhere else. They also offer free make and takes, which are surely hard to come by these days especially with the amount of scrap-booking stores closing. Stacey and her staff are very helpful and very nice people. Yes, there are some difficulties with shipping certain items during certain times of the year, but that is because they truly are a Mom and Pop business. They don't have separate departments or a help line because they aren't Amazon, etc. They don't have items whisking by on conveyor belts being packed by hundreds of workers or robots, lol. I make a point to order the really good deals with no expectation of delivery dates (as Stacey says all the time, it ships when it ships), which I know can really put some people off. I look at it like this: "I may have to wait a while to get some items, but once I have it, I'm happy with my purchase and will many times have something that I couldn't get for the great price anywhere else". Also, I don't order something thinking that I will need it for a certain project trying to tell myself that it should be here in time. There are plenty of other things to purchase all over the internet for those projects! People who are complaining are probably not watching Stacey's YouTube videos, or are simply not understanding that "It ships when it ships" is the bottom line. They tell you truthfully , upfront so you have a chance to make the decision to purchase, so I feel it's very unfair to then get upset when your purchase doesn't arrive in a time frame that you decided would be acceptable in your own mind. So, after reading many reviews regarding the shipping....my advise would be just don't order if you have an issue with the shipping policy. There is always someone else out there (like me) who will gladly wait a bit longer knowing that I'm going to get a product that is extremely limited or exclusive to SMS for an exceptional price!! Stacey and her staff work very hard to bring truly exceptional and unique products to their customers, and offer imaginative ideas for using those products!! Patience is a virtue, but if you have none then oh well....your loss!! Just sayin.

The scrapbooking industry doubled in size between 2001 and 2004 to $2.5 billion[17] with over 1,600 companies creating scrapbooking products by 2003. Creative Memories, a home-based retailer of scrapbooking supplies founded in 1987, saw $425 million in retail sales in 2004.[18] Creative Memories' parent company did file Chapter 11 in 2013 and became the bankruptcy with the largest debt in the Twin City area.[19]
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