I have called monthly. Customer Service has been very polite but completely unable to do anything. They were "overwhelmed" with orders. They are currently processing orders from the first day of ordering-- but my order number is 200 higher than the batch they are currently processing. Since it has taken three months to get this far, they understandably cannot predict when mine will be processed. (Sarcasm intended.)
However, I placed an order in July on the first day of a big sale....and I am still waiting for it THREE months later. I realize the advertising for the sale said that their usual shipping times would not apply during the sale, but three months without specific notice that it would be that long is simply unacceptable. I was waiting for certain items to make merchandise for Fall draft fairs. Well, forget that-- I have had to go out and buy what I needed. (These are all dies that don't get used up. Maybe I will get my money back if I sell t hem on Ebay-- someday.)
The Scrapping Bug is firmly committed to our mission statement and will continue to strive to fulfill and indeed surpass these objectives in our efforts to earn your valued business. It is our ongoing commitment at The Scrapping Bug to assist you in your desire to expand your scrapbook skills, make available the latest and most up to date products in the industry and keep your purchase price the most competitive in the market place.
* We also recommend using our WorkBox on hardwood or tile flooring. If using on carpet, you may need to add a solid surface to allow WorkBox wheels to move freely. Opening and closing the WorkBox on carpet may cause added stress on the product. If you have vinyl flooring, check the manufacturing specs to see what it can tolerate as to weight. The WorkBox can be up to 1200 lbs with added craft supplies!
This store is also a true "Mom and Pop" store that has been run by Tracey and her parents. Many of you have come to know and love this family. You were their when Tracey and her family welcomed Tracey's daughter Amber into their lives and when Tracey lost her belove...d dad. They have had up's, downs and a whole lotta hanging in their trying to keep their doors open. And, like I said, many of you So. Cal Peep's have become family to this store.
In addition to the collection of photographs, tickets, postcards, and other memorabilia, journaling is often a principal element in modern scrapbooks. Journaling is text that describes, explains, or accents the photographs on a scrapbook page. Contemporary journaling can take many forms. It can be reflective and story-like, take a reportive tone, or simply be a list of words. Journaling may also include song lyrics, quotations, and poems. The value of journaling lies in the fact that it provides an account of family histories that may otherwise not be preserved.
The advent of modern photography began with the first permanent photograph created by Joseph Nicéphore Niépce in 1826. This allowed the average person to begin to incorporate photographs into their scrapbooks. However, books or albums made specifically for showcasing photographs alone were not popularized in the United States until closer to 1860. Before that point, photographs were not thought of as items to be reproduced and shared. Demand for photo albums was spurred on in large part by the growing popularity of the carte de visite, a small photograph distributed in the same manner one might a visiting card.